Terms of service
Terms of Service
Last updated: September 9, 2026
Welcome to Chessigen. These Terms of Service (“Terms”) govern your use of the Chessigen website, products, and services.
By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms. Please read them carefully before using our website or placing an order.
Throughout these Terms, “Chessigen,” “we,” “us,” and “our” refer to Chessigen. “You” and “your” refer to the individual accessing our website or purchasing our products.
1. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You may not attempt to interfere with, damage, disrupt, or gain unauthorized access to our website, systems, or services.
We reserve the right to refuse service to anyone for any lawful reason at any time.
2. Dietary Supplement Disclaimer
Chessigen products are dietary supplements intended to support general wellness and normal bodily functions.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Statements regarding dietary supplements on this website may not have been evaluated by the U.S. Food and Drug Administration (FDA).
Information provided by Chessigen, including information on our website, product pages, packaging, emails, advertisements, social media accounts, or other materials, is provided for general informational purposes only and should not be considered medical advice.
You should consult a qualified healthcare professional before using any dietary supplement, particularly if you:
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Are pregnant or nursing
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Have a medical condition
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Take prescription or over-the-counter medications
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Have known allergies or sensitivities
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Are sensitive to caffeine or other stimulants
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Are considering giving a supplement to a minor
Always review the product label and ingredient list before use.
3. Individual Results
Individual experiences with dietary supplements vary.
Chessigen does not guarantee any particular physical, mental, cognitive, performance, chess, rating, or other result from using our products.
Any testimonials, reviews, examples, or customer experiences displayed by Chessigen represent individual experiences and should not be interpreted as a guarantee that you will experience the same results.
Our products are intended to supplement—not replace—appropriate nutrition, sleep, hydration, training, medical care, or other healthy practices.
4. Product Information
We make reasonable efforts to ensure that product descriptions, ingredient information, images, pricing, and other information displayed on our website are accurate.
However, product packaging, ingredients, appearance, specifications, or other details may occasionally change.
You should always review the physical product label before consuming a product. If information on the product label differs from information displayed on our website, you should follow the information provided on the physical product label and contact us with any questions.
We reserve the right to modify, discontinue, replace, or limit the availability of any product at any time.
5. Pricing and Payments
Prices for Chessigen products are subject to change without notice.
We reserve the right to correct pricing errors, product descriptions, promotions, discount codes, or other inaccuracies.
By placing an order, you represent that the payment information you provide is accurate and that you are authorized to use the payment method provided.
Applicable taxes, shipping charges, customs fees, or other charges may be added to your order where required.
6. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit an order for lawful reasons, including suspected fraud, payment issues, pricing errors, inventory limitations, shipping restrictions, or suspected unauthorized resale.
If we cancel an order after payment has been successfully collected, we will issue an appropriate refund for the canceled portion of the order.
7. Shipping and Fulfillment
Orders may be processed and fulfilled by third-party fulfillment partners.
Shipping and delivery estimates are estimates only and are not guaranteed unless explicitly stated otherwise.
Chessigen is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, customs processing, transportation disruptions, incorrect shipping information, or other events beyond our control.
Customers are responsible for providing complete and accurate shipping information.
Additional terms regarding lost packages, incorrect addresses, unclaimed shipments, customs issues, refunds, and replacements are described in our Return, Refund & Replacement Policy.
8. Returns, Refunds, and Replacements
Returns, refunds, replacements, damaged products, defective products, lost shipments, and order-related claims are governed by our Return, Refund & Replacement Policy.
By purchasing from Chessigen, you agree to the terms of that policy.
9. International Purchases
If Chessigen offers shipping outside the United States, you are responsible for determining whether the products you purchase may legally be imported, possessed, and used in your jurisdiction.
You are also responsible for applicable customs duties, taxes, fees, and import requirements.
Chessigen cannot guarantee that every product offered on our website complies with the laws or regulations of every country or jurisdiction.
10. Accuracy of Website Information
We strive to provide accurate and current information, but our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, availability, or other information.
We reserve the right to correct errors, update information, or cancel orders affected by material errors when permitted by law.
11. Third-Party Services
Our website may use or integrate services provided by third parties, including ecommerce platforms, payment processors, fulfillment providers, shipping carriers, analytics providers, and other technology services.
Your use of certain third-party services may also be subject to the applicable provider's terms and privacy practices.
Chessigen is not responsible for third-party websites, services, or content that we do not control.
12. Intellectual Property
Unless otherwise stated, all content associated with Chessigen—including our brand name, logos, graphics, product designs, packaging, photographs, text, website content, advertisements, videos, and other materials—is owned by or licensed to Chessigen and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, sell, republish, or commercially exploit Chessigen content without prior written permission.
13. User Content and Reviews
If you submit a review, testimonial, photograph, comment, feedback, suggestion, or other content to Chessigen, you represent that you have the right to submit that content.
You may not submit content that is unlawful, fraudulent, defamatory, abusive, infringing, misleading, or otherwise violates the rights of another person.
To the extent permitted by law, you grant Chessigen a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute content that you voluntarily submit to us for purposes related to operating, improving, or promoting Chessigen.
14. Prohibited Uses
You may not use the Chessigen website or services to:
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Violate applicable laws or regulations
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Infringe intellectual property rights
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Submit false or misleading information
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Introduce viruses, malware, or malicious code
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Attempt to gain unauthorized access to our systems
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Scrape or systematically collect website content without authorization
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Commit or facilitate fraud
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Interfere with the security or operation of our website
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Impersonate another person or organization
We reserve the right to restrict or terminate access for violations of these Terms.
15. Disclaimer of Warranties
To the fullest extent permitted by applicable law, Chessigen's website, content, and services are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection laws.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Chessigen and its owners, employees, affiliates, contractors, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.
Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Chessigen and its affiliates, owners, employees, contractors, and service providers from claims, liabilities, damages, or expenses arising from your unlawful use of our website or services or your material violation of these Terms.
18. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
19. No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, products, website, legal requirements, or services.
The latest version will be posted on this page with the updated effective date.
Your continued use of our website after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
21. Governing Law
These Terms and any disputes relating to Chessigen will be governed by the laws of the jurisdiction in which Chessigen is legally established, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
22. Contact Information
Questions about these Terms of Service may be submitted through the contact information provided on the Chessigen website.